Blog #141: 5 tweaks I made that more than tripled my solopreneur revenue in one year

How I went from $32K to $100K with these five adjustments

Running a solopreneur business is challenging. Every challenge you overcome in your business often reflects an inner transformation that has taken place within you.

So if you are on this one-person business journey, you have my awe and respect. And if you are struggling to hit your revenue goals despite working on all cylinders, I know exactly how you feel.

I was three years into my freelance web design business and aspired to make my first $100K in annual revenue. However, I was barely making $32K for the year even while working nights and weekends. I wanted to hit my desired revenue goal but was struggling to move the needle in any substantial way.

It was obvious that there were key things that were not really working in my business. I needed to change those if I were ever to get out of my revenue stalemate.

That’s when I decided to take a closer look at how I was running things and make some hard decisions. If you are in a similar boat as a service-based online entrepreneur, solopreneur, or a one-person business wanting to break through your current income ceiling, I wrote this article for you.

In this article, I will share with you five things I adjusted that led to a breakthrough and finally delivered me a $100K annual revenue for my one-to-one web design business. Here’s a summary:

1. Cut down your offers to two

2. Stop doing custom quotes

3. Prime your consultation calls to convert leads into clients

4. Offer a no-brainer package option

5. Invest in a tool for easily getting paid and getting contracts e-signed

Let’s dive right in!

1. Cut down your offers to two

Not an easy task but highly profitable!

I had begun my freelance journey with ConvertKit email marketing services. And as my skills developed over the course of time, I began offering all kinds of services. For instance, I did project management, social media planning, email marketing for Mailchimp, Mailerlite, ConvertKit, tweaks, and updates on Squarespace along with my signature web design services. I was diluting my offers with things that I was capable of doing but with each new offer, a new workflow and system had to be developed. Managing all those systems created clutter and crowded out the area where I wanted to focus: Squarespace Web Design. Plus, I was also launching a couple of courses, had online workshops on offer, and was creating blog posts and videos for my YouTube channel.

That’s when I cut out all my offers down to two:

1. Squarespace Web Design Packages

2. Hourly Maintenance Packages for clients for whom I have already built a website

I decided to say no to any projects that did not fit into my two main offers, even if the clients were amazing and they were willing to pay my prices. I also put a pause on conducting online workshops and content creation to focus on this one $100K goal.

If you find your freelance business bringing in revenue but you are starting to feel stagnated, think of how you can streamline your offers. You may have to let go of your most popular offers if they are too time-consuming or do not bring in much revenue. Reduce your offers down to one or two main offers and see your revenue begin to skyrocket.

2. Stop doing custom quotes

This is a controversial one since many in the service-based industry rely on custom quotes. In my view, custom quotes are hugely time-consuming. My consult calls were often long and drawn out and then I would spend 3 to 4 hours preparing a customized quote. Half a day went into client acquisition and then often these specific clients would not choose to work with me.

I knew I had to change this. I decided to craft a couple of design packages where I would deliver a set number of deliverables which clients can choose from if these packages fit their needs. I would determine the time it would take to complete these tasks and how much I would feel good to get paid for it all.

This one decision saved me a ton of time and actually led to closing more projects as clients knew exactly what they were signing up for even before they met me on the call. My prices were transparently listed on my website. So regardless of what your net worth is, my packages don’t change based on your wallet size! I liked the democratic feeling of that and that’s how I would love to be treated by people I hire as well.

Consider creating custom quotes in your freelance business. Whether you are a copywriter or a graphic designer or a fitness coach offering 1 to 1 services, create attractive packages instead of doing custom quotes. Price them well and then blow your clients away with awesome value.

Take this approach for a test drive. If you don’t jive with it, you can always go back to custom quotes. But if you do it right, packages will change your business for the better and you will see an increase in time, flow, and revenue in your business.

3. Prime your consultation calls to convert leads into clients

One of the problems I faced was converting interested people into clients for my web design packages. I realized that these potential clients were faced with information overload during the hiring process. First, there are many designers to choose from and then each one has their own, often, complicated system. Then the client speaks to me and hears one more business model that they had to now understand in order to decide if we were a right fit. Often my consult calls would drag on for an hour or an hour and a half and still not help the client to make a decision. So I decided to change how I conducted the consultation calls.

I implemented these changes:

1. Reduced the consult call to 30 minutes (if they wanted to chat more they could pay a consult fee)

2. Broke down my call into three main parts:
   a. the client’s problem/goal,
   b. info about my packages,
   c. getting booked, and next steps.

3. Changed how I presented my offer and added price anchoring to make it easy for clients to choose working with me

Having a structured consultation call has been a game-changer. If your calls are dragging on without clients deciding to hire you on the call, then you need to revise what you say on your consultation call.

To help you do just that, I have written out a minute-by-minute playbook of what you should say during your 30-minute complimentary call. I call it my 100K Consult Call Script and you can get it here — my gift to you.

Change your consult call structure, reduce the call down to half an hour, and present your offers using price anchoring. This will create a thrust in your airplane of a small business and your business will take off!

4. Offer a no-brainer package option

My design package at the time was priced at $3500 for a two-week website build for 5 pages. I was meeting a lot of clients who were just starting a new business for whom that was a high budget. Now my two-week design packages are at $9800 and may even be more by the time you read this. And yes, I enjoyed working on two-week websites. Clients were fun to work with and the website content was interesting to build.

But I didn’t like the feeling of turning away clients who clearly loved the idea of working with me, only if there was a better financial fit. However, I didn’t like the idea of reducing my prices on the two-week package for just those clients who could not afford my packages.

Enter: Website In A Day Package

Instead, I decided to reduce the time and deliverables. I came up with a Website In A Day package which I would deliver in a single day. It would only be a three-page website at US$1500 (later $1800) This pricing is likely more by the time you read this article or the package may no longer be on offer in the future).

Over time, I perfected this day-long design process. I made it super streamlined with me knowing every task that needs to get completed and by when. Clients loved the affordability and the fast turnaround aspect, plus they loved that they could get to work with me at a price point better suited for their new business.

This one offer was exactly what folks were looking for. In 2022, I booked 28 Websites In A Day which made for 42% of my annual revenue goal.

If you are a web designer or freelancer service-based business owner wanting to hit the $100K mark in your business, such a streamlined no-brainer package will help you get there.

5. Invest in a tool for easily getting paid and getting contracts e-signed

This one investment has had an immense ROI (return on investment) in my business because it made it super easy for clients to hire me. Before this app, I would send my clients a digital contract in one email from an app. Then I would send them a payment link or an invoice from another app. Clients would either sign the contract but not pay on time or pay but not have the contract signed on time. This caused unnecessary delays and confusion.

When I invested in Honeybook, this changed overnight. Honeybook have a brochure feature which I have not seen anywhere else: it allows you to send one email that has both the payment button as well as the e-contract for e-signature.

One. Single. Email.

I created a template for this which I would then customize for each new client project — so creating the contract and payment email would take about 20–30 minutes vs several hours before Honeybook.

Honeybook* (affiliate link) is just one example. There are other tools and if you find one you like, go for it. My point is: find a system/app that makes the hiring process easy for your clients so you can get to work and focus on the creative part of the design business.

On a side note, I do want to mention that I have always gotten paid in advance by my clients, either online or in person. Having the money question out of the way has opened up my creativity and focus so that during the project I am not worried about whether or not I will get paid. I highly recommend getting paid well before the project starts so you too can unleash your creativity and serve your clients in the best possible way. Clients have had no issues paying upfront, it’s only a mental hurdle in the mind of the freelancer that folks won’t want to do it. This is a topic for a whole other article but I wanted to mention it here briefly.

So there you are. Five changes that helped me hit my coveted goal and actually more than tripled my revenue from $32,171.30 in 2021 to $106,375.28 in 2022. I invite you to consider these changes in your business and see what happens:

1. Cut down your offers to two

2. Stop doing custom quotes

3. Prime your consultation calls to convert leads into clients

4. Offer a no-brainer package option

5. Invest in a tool for easily getting paid and getting contracts e-signed

Let me know in the comments how you would apply these 5 points and whether you have them implemented.

PS: For more tips and invites to trainings on how to grow your freelance online business, join the Abundant Creative Newsletter here.