Blog #139: 24 Tools I Use To Run My Freelance Web Design Business

Recently, I reviewed all the tools that I use in my freelance web design business. I like to take an inventory from time to time to see where I can invest in tools that will help me simplify and streamline my business, and remove those that don’t serve me anymore.

In 2024, it turns out I currently use 24 tools to run my business and deliver my design packages. In today's article, I am breaking them into six categories so it’s easier to follow: client acquisition and communication, payments, design, organization and project management, legal, finances, taxes, admin, content production, and social media.

I. Client Acquisition and Communication

1. Zoom: Zoom for consult calls, and client communication during projects as well as webinars and paid workshops.

2. 9Designs/Squarespace Marketplace: This is my main source of client projects. Many new designers hesitate to go on a freelancer platform because of the fees they charge. But if you are not booked out or making the revenue goal you want, getting a profile set up on a platform like Upwork or others and diligently applying to jobs will make a huge difference. Remember it won’t be forever, just to get your foot into the door.

3. Squarespace (Hosting, Domain, Client intake, online presence): This is where I host my website, purchased my domain, and have an online presence. As a Squarespace web designer, this makes sense.

4. ConvertKit: This is my email marketing platform. Mailerlite is my second favorite as it is cheaper and delivers the key features that Convertkit delivers. But the user interface and ease of use of ConvertKit keep me there for now.

5. Google Workspace (for email): This is where I get my business email from.

6. Google Drive (for client content): I use Google Drive to receive all client content including text, images, logos, and links. They also fill out two questionnaires which are hosted on my website.

7. Keynote: I love using Keynote, mostly for presentation slides for my webinars or YouTube videos. I have also used Google Slides, which I may switch to in the future.

8. Pages: I love Pages for creating PDFs - such as my welcome package, finished website PDF, and my Bio/Testimonials PDF that I send to any new client inquiring about a project.

9. WeTransfer: If I am not sending a recording link of my website launch training on Zoom, I may send the entire video recording via WeTransfer.

10. Acuity Scheduling: This is the app that I got legacy pricing on as I was using it when Squarespace first acquired it. So I have all my consult calls on there. Calendly, and Whereby are my other alternatives.

11. Loom (for client communication): During my two-week design project workflow, I will often use Loom for presenting my design draft or asking a question to a client. This allows for more asynchronous communication and avoids lengthy meetings on Zoom.

12. Honeybook: This tool can be it’s own productivity app. But I primarily use it for sending a single email that has both the payment link and the contract in one. This has saved countless hours of back and forth and got me booked faster.

II. Payments

13. Stripe: Stripe is the tool I use for receiving payments for clients who book me directly via my website or if I have digital products or live paid workshops.

14. Paypal: Paypal is the payment processor that I use to get paid for my projects via 99Design. Squarespace integrates with both Stripe and Paypal, so if you create a product or service there, you can offer both options to your clients.

III. Design

15. Canva: Mostly for creating video clips, documents, and some graphics.

16. Picmonkey: I use Picmonkey for image alterations, enhancement and YouTube thumbnails

IV. Organization and Project Management

17. Notion: This is now my entire business operations. I have my goals, workflows, content creation, everything in Notion.

18. Milanote: Milanote is where my headquarters used to be. I have moved most of my things from Mila to Notion but still have some archives there which I would like to eventually move to Notion and have a single online headquarters.

(See also point 6). Google Drive: (Google Docs and folders for client content) Google Drive is mostly for clients to send me their content inside Google Docs and folders.

V. Legal, Finances, Taxes, Admin

19. Turbo Tax: I use Turbo Tax to pay my taxes.

(See also point 6) Google Drive (Finance Spreadsheet): This is where I track my income and expenses. I find it very encouraging to track income and potential income in here.

VI. Content Production and Social Media

20. QuickTime: Quicktime is what I use for recording my screen and also my face for YouTube tutorials.

21. iMovie: This is my editing software. I am keeping things simple with video editing. I may explore other options like Final Cut Pro or hire a video editor when things progress in my content creation branch of my business or for course creation.

22. YouTube: All my long-form videos are published on YouTube. This is part of my leveraged business model.

23. LinkedIn: Also part of my leveraged business model, LinkedIn is where I post short-form content and link it to my website.

24. Medium: Also part of my leveraged business model, Medium is where I post my long-form content and link it to my website.

These are all the paid and free tools I use in my one-to-one web design business. I have also used Upwork in the past for client acquisition and Teachable/Crowdcast for course hosting and webinars but I don’t use these anymore. I may have a section for courses and digital products here later when I grow that part of my business.

There you have it: six categories and 24 tools to grow and build my solopreneur online web design business. Post below in the comments any apps that are critical to your business or alternatives you think I should consider to those I am currently using.

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